With a runny nose in the emergency Department: a nurse experienced in the Coronavirus-panic

The Doctors from Heinsberg (NRW) are desperate. They warn: “The medical Situation in the district of Heinsberg escalates and takes on menacing proportions”. You are in need of urgent help, said in a letter to the kassenärztliche Vereinigung Nordrhein. The burden of anxious patients is enormous.

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How exactly that looks, portrays the star , a nurse in the emergency room of a hospital in southern Germany, works. “By means of the Corona cases in southern Germany, and the reporting in the media, we have a lot of people who turn in panic to us. This was foreseeable,” says Patricia Heintze*, the name is actually different. “People come in with a cough and a runny nose in the emergency room and keep us from our real work.” Who does not appear personally, to calls, to learn about the Coronavirus infection. Also, the mean additional conversations, additional work for the medical staff. “In part, we feel like in a 24-hour information Hotline.” Many cities and communities Info-have set up numbers due to the Coronavirus.

Nurses not trained due to a Coronavirus?

Federal Minister of health, Jens Spahn (CDU) is Germany, though “well-prepared” to other Coronavirus infections. A spokeswoman for the Federal Ministry of health responds to a request from the star: “Germany is best prepared as much as possible. Especially the network of competence centres and specialised clinics in Germany is internationally unprecedented. We have a very good Krankheitswarn and reporting system and pandemic plans.”

Call your doctor or choose the 116117 – the number of the medical on-call service-if you have the concern with the Coronavirus infected to have.

A further selection of Hotlines, to inform, nationwide, on the topic of Coronavirus:

Independent Patient Counselling Germany – 0800 011 77 22

Uniform telephone number for authorities – 115 (www.115.de)

Federal Ministry of health (citizens telephone) – 030 346 465 100

Since Heintze is of a different opinion: It is lacking in the health system at all corners and Ends. The nurses in her hospital had not been specifically trained due to the Coronavirus. “The symptoms of a Coronavirus infection, I used to read to me in the Internet,” says Heintze. “It is super difficult to differentiate between a Corona and a cold from each other.”

Susanne Johna, Chairman of the doctors Association “Marburger Bund”, says the star: “There are indications that in some clinics of protective clothing is lacking. Also training in dealing with the Coronavirus so far seems not everywhere, to have taken place. We, therefore, appeal to all the hospitals, such training, taking into account the aspects of Osh as soon as possible to perform.”

A spokeswoman for the trade Union Verdi respond to the request: “We know of a few hospital employees who feel their employer left alone with this major challenge. We assume that in most hospitals, so professionally handled.” Nevertheless, hospitals should inform their employees in a comprehensive, if not yet done.

Just a room for Coronavirus patients

And something Heintze drives: The hospital in which she works, has no Isolation ward, but had to improvise. “If a Patient with suspected Coronavirus comes to infection, we have only one room for the insulation,” says Heintze. Even if the suspicion is not confirmed, should be disinfected in the room, then three hours long. “If the time the next suspected case, we don’t know what to do with him,” says Heintze. “And we are right at the beginning, in terms of the spread of the Coronavirus.”

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The Chairman of the Marburger Bund, says the star, according to the current discretion to be in our health system for dealing with the Virus well-positioned: “In all the hospitals there are so-called outbreak management plans for the case of a larger number of Patients, as in the case of more frequently occurring influenza waves are used. The hospitals are well-prepared in this regard, well, you could but be better equipped. So a lack of protective clothing threatens, if significantly more Corona-suspected cases arrive at the hospital. Also, the equipment with infection stations, isolation rooms, and the so-called individual boxes is not optimal.”

Lack of staff is a constant Problem

“Basically, too few Doctors and too few nurses everyday topics in the German health care system,” says Heintze. The largest allegation, the nurse makes the policy. “But perhaps the politicians do it now, at last, to act and to mobilize all forces.” Similarly, the “Marburger Bund”: Although Germany had a well-developed health care system, in recent years, many structures have been under constant pressure to increase efficiency. The lack of staff in hospitals was an expression of this commercialization.

Nurses as Heintze from baden, exactly, this austerity policy now. “The everyday experience of the hospital employees is also available without a Corona-Virus are Working at the Limit,” says Verdi. Quickly the work of Patricia Heintze, especially to the patient can facilitate at the moment. “You should come to us in the hospital, if you think that you are coping with your state of health in the home and professional need support,” says Heintze. “But not with each cough and runny nose.”

* Name changed by the editors

Sources: Federal Ministry Of Health, German Hospital Association, The Marburger Bund And Verdi.

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